The small type: if you are searching for an original engagement ring or special wedding present, Leibish & Co. has actually a powerful inventory of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run business has been running online since 1998 with your own touch with which has won repeat business the world over. Leibish & Co. allows you buying free rocks or even to use its no-cost “Design your very own” tool to bring your own ideal bit of jewelry alive. With many years of experience and strong workmanship under their strip, Leibish & Co. is on the brink of increasing its stock to watches and various other extras.
Whenever Leibish Polnauer established 1st internet based diamond business in 1998, it took nearly an entire time to upload an individual image and description to their website â but he was a visionary who noticed prospective inside the fledgling realm of e-commerce. “as he views the potential in a notion, he will fit everything in in his capacity to progress along with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish developed an effective, family-run process with his partner and kids offering in leadership opportunities. They will have grown an effective web business with practices positioned worldwide. Leibish & Co. is a leader in special coloured expensive diamonds and gems which can be difficult to get in other places. Their expensive diamonds may also be conflict-free, and that is an important factor for most consumers.
“individuals arrived at united states simply because they look for something some various, something a bit more special than everyone else has,” Benji stated.
While Leibish & Co. provides top-quality old-fashioned diamonds, the business specializes in colourful, unique precious jewelry. When requested why business provides these a top buyer return rate, Benji rapidly pinpoints why.
“It really is a combination of exceptional escort service Chemnitzs and products, great service, and jewellery designed towards highest degrees of brilliance,” he stated. “The precious jewelry we make just isn’t your daily, mass-produced sorts of product. Every piece is custom-made to completely fit the diamond or gem chosen by client.”
Children Affair With private Service
Leibish & Co. is actually a true family members company, with Leibish’s household members playing important functions inside business.
Leibish functions as creator and President associated with business, while his girlfriend, Rosi, could be the business’ occasions management. Their particular oldest child, Chavi, functions as top honors Jewelry Designer â and that is a massive responsibility since custom jewelry makes up a lot more than 50percent with the business’s business, Benji stated.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, who is a graduate with the Gemological Institute of The usa, could be the Chief Diamond Buyer the company. “Shmulik is actually, truthfully, certainly the majority of gifted color diamond specialists in a,” Benji mentioned.
Leibish’s daughter Itzik may be the businesses COO and operates the New York company on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, may be the organization’s CFO.
“As one of the longtime people in the team, I am able to let you know that, though there isn’t any relationship, they start thinking about me, and others, part of their loved ones,” Benji mentioned. “each of us bring our very own expertise into business, but interact to consistently grow the business.”
Clients are also handled like family members at Leibish & Co., the spot where the company invests energy into individual solution and product sales. “if you’ve ever handled one particular representative, including, that is the exact same person you will definitely constantly handle, whatever you are contacting or composing in about,” Benji said. “do not have confidence in moving customers to different departments when they’ve a question or certain issue they would like to handle.”
Clients originate from throughout the World
Leibish has actually certain several types of customers: there are consumers, exactly who largely store through the site, stores, and people when you look at the trade company, exactly who typically visit the businesses primary practices in ny, Israel, and Hong-Kong.
A great deal of Leibish & Co.’s clients are from U . S .. The subsequent most well known audience is actually Canada, accompanied by the uk, Australian Continent, Hong Kong, therefore the remainder of Europe.
Consumers at each and every period of life store at Leibish & Co., though most are involving the ages of 35 and 54, Benji mentioned. Additionally, the business garners about 300,000 web site check outs each month â and keeps almost all of their customers returning.
“with well over a 70% return customer score, we continue to be among the most popular organizations in our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks top-quality precious jewelry, but additionally keeps inventory versatility, especially for on the web clients, Benji stated. The company offers a huge selection of free expensive diamonds and priceless gems, but the crucial products are customized precious jewelry projects.
“We hold a large assortment of multicolor diamond and gem stone precious jewelry, with in the rarest hues actually viewed,” the guy said. “we’re known best by the bread-and-butter products â yellowish diamond and green diamond involvement bands. However, we offer expensive jewelry of nearly every shade, and precious gems â such as sapphires, emeralds, and rubies. We offer precious jewelry crafted with colorless diamonds, too, but all of our knowledge is within the arena of tone.”
For customers that anything in mind and require assist rendering it a reality, Leibish & Co. provides a “Design Your Own” precious jewelry device, which Benji stated is actually its most popular item.
“Obviously, when searching for a particular portion, men and women often want certain stones and setting types they’ve already dropped deeply in love with,” the guy mentioned. The “Design your personal” device makes it possible for customers to build a bit making use of the rock, placing, and steel of the option.
“It allows these to deliver their own desires alive â with the knowledge in workmanship,” Benji told united states.
Accessories & New using the internet Tools available for Leibish & Co.
since it appears forward to the future, Leibish & Co. is actually gradually shifting toward higher-ticket items plus product diversity. The company seems comfortable branching off to new product lines due to the determination and passion it pertains to most appropriate its present productions.
“we’ve got talked-about bringing in different extras â particularly deluxe watches, bags, plus pens,” Benji stated. “But we decided to wait until we initially perfected all of our primary distinct item, that will be diamonds.”
Leibish & Co. can be searching for ways to carry on perfecting their prominent web site, as well. A proven way it intends to boost the online experience is through launching augmented fact functions, which will provide digital shoppers a lot more of an in-store experience.
As a business with its origins in colorful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a normal market which views modification just like the exception, not the guideline.